Frequently Asked Questions
Everything you need to know about shopping with GAMES WORLD SA
What is the standard delivery timeframe for orders within South Africa?
We offer nationwide shipping across South Africa. Standard delivery typically takes 3-5 business days for major cities and up to 7 business days for regional areas.
Can I return an item if it doesn't fit?
Yes, we offer a 14-day return policy. Items must be unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund or exchange.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayFast, Instant EFT, and secure mobile payment options to ensure a safe checkout experience.
How do I track my order once it has been shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.
Are the sizes on your website standard South African sizes?
Yes, our garments follow standard South African sizing. We also provide a detailed size guide on each product page to help you find the perfect fit.
Do you offer international shipping?
Currently, GAMES WORLD SA focuses on providing the best service within South Africa and does not offer international shipping at this time.