Returns & Exchanges
At GAMES WORLD SA, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. All returned apparel must be in original condition with tags attached to ensure a smooth refund process.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Items
Securely place the unworn fashion items in their original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.
Ship to Warehouse
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of initiating your request.
Quality Inspection & Refund
Once our team inspects the returned garments for quality standards, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing